Privacy Policy for Virtual Infrastructure Services LLC
Effective Date: December 23, 2024
Last Updated: December 23, 2024
At Virtual Infrastructure Services LLC, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information, including our SMS and email policies, which comply with anti-spam requirements. By using our services, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing address, and payment details.
- Technical Information: IP addresses, browser type, and usage data.
- Communication Preferences: Choices regarding receiving communications via SMS, email, or other methods.
2. How We Use Your Information
We use your information to:
- Provide, manage, and improve our services.
- Respond to your inquiries and support requests.
- Send transactional communications (e.g., account updates, purchase confirmations).
- Deliver promotional offers and newsletters (with your consent).
- Comply with legal obligations.
3. SMS Policy
We may use SMS to send important service-related messages, including:
- Account notifications.
- Security alerts.
- Transaction confirmations.
Opt-In Requirements:
We only send SMS messages to users who have explicitly opted in to receive them.
Opt-Out Instructions:
To stop receiving SMS messages, reply “STOP” to any message, or contact us at 732-200-7351. Standard messaging rates may apply.
Anti-Spam Compliance:
- SMS messages are sent only to users who have provided consent.
- All messages include clear instructions to opt-out.
4. Email Policy
We use email to communicate:
- Transactional messages (e.g., order confirmations, account updates).
- Marketing communications (with prior consent).
- Newsletters and promotional offers.
Opt-In Requirements:
We send promotional emails only to individuals who have opted in.
Opt-Out Instructions:
You can unsubscribe from marketing emails by clicking the “Unsubscribe” link included in each email or by contacting us at upendar@virtual-infra.com.
Anti-Spam Compliance:
- All marketing emails comply with the CAN-SPAM Act and other applicable laws.
- Emails include a clear subject line, sender information, and opt-out options.
5. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share information with:
- Service providers who assist in delivering our services.
- Legal authorities when required by law.
- Business partners for co-branded promotions (with your consent).
6. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.
7. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Withdraw consent for marketing communications.
- Request information about how your data is processed.
To exercise your rights, contact us at upendar@virtual-infra.com or 732-200-7351.
8. Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience, analyze usage patterns, and deliver personalized content. You can control cookie preferences through your browser settings.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated effective date. We encourage you to review the policy periodically.
10. Contact Us
For questions or concerns about this Privacy Policy or our practices, contact us at:
Virtual Infrastructure Services LLC
22 Newman Rd, Kendall Park, NJ 08824
Email: upendar@virtual-infra.com
Phone: 732-200-7351
By using our services, you acknowledge and agree to the terms outlined in this Privacy Policy.